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SHIPPING & RETURNS

RETURNS 

We are happy to accept returns but, unless you have received the wrong product(s) or defective product(s) (with evidence), the return shipping costs will be the customer´s responsibility. We aim to change this policy in the future upon the success of our new ecommerce, we hope you understand. 

REFUNDS

Once the returned goods have reached us, we will issue a refund on your original payment method. Please allow a few days for the transaction to appear on your statement.

SHIPPING

 

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UNITED KINGDOM

STANDARD

2-3 Business days

£3.50

FREE FOR ORDERS ABOVE £49.90

EXPRESS

1-2 business days

£5.50

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EUROPE

STANDARD

3-5 Business days

£9.90

FREE FOR ORDERS ABOVE £120

EXPRESS

Medium

Female

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REST OF THE WORLD

Breed

mixed

Adult

2-3 Business days

Hair

Medium

Male

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